Reviews

From 478 reviews
Ana L

Great service!!! Omar was very friendly, professional, and answered all my questions regarding carpet care, and other services provided by UpFront Home services. I will definitely be recommending to friends and family.

Response from business owner

Wow! Thank you so much for your review! I’m so glad you are pleased with the quality of service Omar provided you!

via Google
Carl Masterson

Efficient, professional, personable – and, I will use UpFront again!

via Facebook
Debra S

Very polite and thorough with the cleaning. Carpet looks great.

via Facebook
London Monroee

Made an appointment and they were here on time and did a wonderful job will be calling again 😀😀😍

Response from business owner

Wow! Thank you for your review 🙂

via Google
Tori Loper

They were amazing, professional and did not BS me. Gave me a quote on site for the "pet treatment" and was still affordable.

via Facebook
Dana W

Jonathan’s Friday schedule ran late. He called me, rescheduled, came on time, and did a fantastic job. He is very knowledgeable and professional. I will hire Upfront Home Services and request Jonathan again.

Response from business owner

Hi Dana! Thank you so much for your review! Always good doing business with a fellow Aggie!!

via Google
Jackie H

We made an appointment with Up Front Home Services for carpet cleaning and DO NOT hesitate in recommending them! My appointment time was set from between 1-4pm, and Sergio arrived at 1pm. He was friendly, knowledgeable and professional...…

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Response from business owner

Wow! Thank you so much for your review! We hope you will try some of our other services as well 🙂

via Google
Elizabeth S

Excellent job of cleaning my kitchen floor.

Response from business owner

I’m so glad we could make your Tile and Grout look awesome 🙂

via Google
Brett Lyons

I reached out to UpFront Home Services for a quote to seal the grout on the tile floors in our new home, as well as seal the shower in the master bathroom, the backsplash in the kitchen and the granite counters throughout the house. In all…

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Response from business owner

Wow! Thank you so much for your review Mr. Lyons!

via Google
Shazia K

It was a great experience thank you so much Omar did a really good job..

Brett Lyons

I reached out to UpFront Home Services for a quote to seal the grout on the tile floors in our new home, as well as seal the shower in the master bathroom, the backsplash in the kitchen and the granite counters throughout the house. In all…

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Response from business owner

Wow! Thank you so much for your review Mr. Lyons!

via Facebook
Pearle S

My service guy, Jonathan was an absolute delight. Very professional and meticulous in his work. Outstanding service!!Keep up the good work UpFront!!!

Response from business owner

Thank you so much for your review!

via Google
Elizabeth H

Will not use anyone else to clean my carpets! They exceed expectations and 14 year old carpet looks brand new!

Response from business owner

Wow! Thank you so much for your review! We hope you will consider us for some of the other services we offer too 🙂

via Google
Rita Gail Fuselier Mangum

Good service, polite and friendly technician

via Facebook
Shirley N

The service was fast and our carpet looks great. Thank you!

via Facebook
Laura K

Excellent work! I have a pet and that is always a concern for carpets. I was impressed with the quality of the work done, professionalism, and friendliness.

Response from business owner

Thank you so much for your review!

via Google
Tsegaw E

Omar was very professional and detailed. Great service.

Response from business owner

Thank you so much for your review!

via Google
Anna Smith

They got out stains that we had tried to get removed professionally multiple times. STELLAR job

via Facebook
Mary L

Great service! They worked me in their schedule at the last minute while I was juggling remodel contractors! Carpets look great!

Response from business owner

Thank you so much for your review! I’m so glad you are pleased with our work. We can’t wait to service your home again 🙂

via Google
barbiegrlpixie

I don't know why I waited so long to call a professional but thank God I did because upfront is awesome! The prices are awesome and service was amazing. I can't believe how amazing my tile and grout looks, for years I've cleaned it on my …

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Response from business owner

Thank you so very much for your review! I’m glad to hear you had such a positive experience.

via Google
Heather S

I don't know why I waited so long to call a professional but thank God I did because upfront is awesome! The prices are awesome and service was amazing. I can't believe how amazing my tile and grout looks, for years I've cleaned it on my …

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Response from business owner

Thank you so much for your review!

via Facebook
Juma N

Great service. Excellent communication. Sergio turned up and did an excellent job. Thank you!

Response from business owner

Thank you so much for your review!

via Google
Kari S

Best ever carpet cleaning. Highly recommend.

Susie M

I'm so pleased with the way my carpets came out today. They look very beautiful and clean makes me feel happy 😃. The technician was so nice and professional will definitely use your company again next summer. Thanks again 👍Susie 😎

Eugene Boswell III

Quick to reply and give quote. Pricing was great and affordable. The technicians were professional and swift. Completed work was amazing.

Response from business owner

Thank you so much for your review!

via Google
Leslie M

Fast, friendly, reasonably priced service! Jonathan, our tech, was very thorough and did an outstanding job. He also treated my home with respect.

Response from business owner

Thank you so much for your review!

via Google
Leslie M

Awesome company to work with. I had a next day appointment for tile cleaning and grout work. He showed up on time, was friendly yet professional, and he did a very nice job. I will definitely call Upfront the next time I need my tile …

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via Facebook
Patricia S

Upfront did an awesome job! I am very pleased with their services!

Response from business owner

Thank you so much for your review!

via Google
Maria B

The men did a great job. They moved furniture and put it back. They were pleasant and professional. They were capable of replacing broken tiles and repairing grout. Best of all, their price was far more reasonable than a national chain.

Response from business owner

Thank you so much for your review!

via Google
Melodi R

I had my carpet cleaned by this company and I made several calls to ask questions and they were always extremely polite, friendly and helpful. If I left a message they got right back to me. The person who cleaned the carpets, Jonathan, came…

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Response from business owner

Thank you so much for your review!

via Google
Stacey Harris

Jonathan did an awesome job on my carpet. He was very friendly and he got the job done quickly. I definitely will be using them again!

via Facebook
Jo Ann D

Service was great ! Serigo was polite, accommodating,professional & fastidious. Thank you. .

Melanie Ashmore

Great job. Fast. Good price. Friendly people. Estimate and services done in 3 hours.

Response from business owner

Thank you so much for your review!

via Google
Paula R

I very much appreciated the great job that was done repairing the carpet! Thank you!

Response from business owner

Thank you so much for your review!

via Google
Laresa S

Such ease and reliability.

Response from business owner

Thank you so much for your review!

via Google
Kim DePugh

Phillip and Omar did a wonderful job! Prices are very reasonable and service was superb. I highly recommend Upfront Home Services.

via Facebook
Danielle T

Very professional business and Johnathan did a great job cleaning my carpet!

Response from business owner

Thank you so much for your review!

via Google
Lynette R

Jonathan is a fantastic carpet cleaner!!! Thanks for doing a great job!!

via Facebook
CJ J

Great customer service and Great results on removing years of buildup on tile! Thank you Philip!

Response from business owner

Thank you so much for your review!

via Google
Jen S

The booking process was smooth and easy. The pricing was right. The tech showed up on time and called that he was on his way so we would be ready. The service was fast and professional and the carpet looks like new!!!

Response from business owner

Thank you so much for your review!

via Google
John W

Phillip came to my resident on time and discussed the carpet cleaning job in detail and start the job with his assistant Omar. Phillip was very professional and polite and had great expertise in his profession. He and Omar done a tremendous…

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Response from business owner

Thank you so much for your review!

via Google
Lissbet P

They were a very prompt, professional and courteous company.

Jonathan perform great work and exceeded my expectations, after the cleaning the carpets looked like new again.

Thanks for the great job!!!

Response from business owner

Thank you so much for your review!

via Google
Marissa Barrera

I love this company! We’ve used them for a few years and they’ve always done an impeccable job. From the original estimate process (which was fast) to the timely manner in which they completed the job. I also love how everything is done …

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via Facebook
Girish K

The technician, Jonathan Aguillar was very nice and did a very good job.

Response from business owner

Thank you so very much for your review!

via Google
Nancy Hoffner

Had our kitchen floors cleaned this morning by Phillip and Omar. Great customer service , the showed up as scheduled and were very friendly. My kitchen floors look fabulous and I highly recommend them.

via Facebook
Michelle Nelson

Extremely professional, VERY knowledgeable and did an incredible job sealing our tile/grout! I highly recommend UpFront Home Services.

Response from business owner

Thank you so much for your review!

via Google
Tatah H

Had a great experience. They were timely with their service. Love how great my carpet looks and smells! Thanks!

Response from business owner

Thank you so much for your review!

via Google
Trisha R

Great job! Very professional!

via Facebook
Abran T

Excellent job . The team showed up in the time frame given and did their job quickly and efficiently. They even took the time to move some stuff for me which I did not ask for nor expect . They just did it because they wanted a job well …

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Response from business owner

Thank you so very much for your review!

via Google
john aboud

Have used this service to clean our carpets for years. Afterwards, our carpets look like new. The techs are always polite, conscientious and thorough.

Response from business owner

Thank you so much for your review!

via Google
Chris Liston

STOP reading reviews and just call these guys! I can’t say enough about this stand up company! Customer service and satisfaction is the ONLY thing that they care about! I will NEVER go anywhere else. Thank you for coming out.

Response from business owner

Thank you so very much for your review! We work really hard to provide the best experience and customer service available. I truly appreciate that you recognize that 🙂

via Google
Wade K

He came early, called first. He was very polite and professional and did the work for $100 less than my other quote from a different carpet place. I highly recommend this company.

Response from business owner

Hi Wade! Thank you so much for your review! We try very hard to provide the best value for your dollar and appreciate you feeling that way about our service.

via Google
Jorinda Simpson

Great job again. Thanks for setting my appt so quickly and coming out. Super pleased!

via Facebook
Carol Whitley

First time I’ve used UpFront and am very pleased with their carpet cleaning services! The carpet looks great...will definitely use them in the future!

Response from business owner

Thank you so much for your review! We look forward to servicing you in the future 🙂

via Google
Felicia Smith

Jonathan was very helpful and had a positive attitude. My experience with this company from start to finish was the best. My carpet fell so soft and look so clean. I’m such a happy😁customer and would recommend this company to everyone. …

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Response from business owner

Thank you so very much for your review!

via Google
John Robson

They did a great job and it was very fast they didn’t fool around

via Facebook
Amie Wright

Johnathan did an amazing job today! I had my whole house done. He worked really hard to get all my grout cleaned up and my carpets look brand new! On top of that, he had an awesome attitude! I definitely recommend using this company if you …

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Response from business owner

Thank you so very much for your review! I’m so happy you are pleased with Jonathon and his work!

via Google
K Siemens

Great service. Scheduling was easy AND they showed up when they said they would. True professionals that are courteous, knowledgeable and who still take pride in their work and reputation. They walked me through the process, the cost and …

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Response from business owner

Thank you so much for your review! We work very hard to provide the absolute best level of service possible. I am so pleased you are happy with the work completed in your home 🙂

via Google
Drew Henderson

Philip and his team were great to work with. They did a fantastic job on our floors. Thank you!

via Facebook
Ellie Castillo

They did an amazing job on my carpet. Not only were they professional, and friendly, but they were also fast. I will definitely call them again next year.

via Facebook
Ali Ervasti

Just amazing quality of work for an even more amazing price. The ease of scheduling was all online and even gave me a price quote online. Just a really great company!!!

Response from business owner

Thank you so very much for your review! I’m glad our online system was helpful for you 🙂

via Google
Pat Kapcia

Did an excellent job. Have recommended them to a friend. Would use them again.

Response from business owner

Thank you for your review on our Tile and Grout Cleaning and Shower Caulking Service! We look forward to servicing your home in the future.

via Google
Kristen Brown

Quick, efficient and friendly service!!!!!! Will be recommending to all family and friends!!!

Response from business owner

Thank you so much for your review!

via Google
Andy Batten

Great job. Will keep the number and call for any projects that you guys handle. Thanks

Response from business owner

Thank you so much for your review!

via Google
Martin Atwood

Great price. Got me an urgent appointment by late entry into their schedule. Technician fast and thorough. Carpet looked great. Really good all around. Will use every time from now on. There is no comparison.

Response from business owner

Thank you so very much for your review!! I’m glad we could get you taken care of 🙂

via Google
Alaysha Durall

Great Job at a Great Price! I’m very opinionated and 5 stars is a big deal coming from me!!!

Response from business owner

Thank you so much for your review!!

via Google
Gil Lopez

They showed up on time and did a great job! After they finished, I asked them to retreat a previously stained area, eventhough there was no apparent stain still there. They pulled there equipment out, with no questions asked, and cleaned …

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Response from business owner

Thank you so much for your review! We always try to go the extra mile. I’m so happy this was reflected in your experience with us 🙂

via Google
Lynn Tadeo Van Hoy

Jonathan and team did a great job. Went a around my furniture and also treated n cleaned our area rugs � look forward to using their services again in future

via Facebook
ocayd1

The 2-man team called to say they could be here earlier, which was great. They came in, got set up and did a thorough job on my rooms and 2 sets of stairs. They were quick, polite, knowledgable and proud of their work. Joseph, the owner, …

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Response from business owner

Thank you so very much for your review of our Carpet Cleaning Service! We work very hard to provide the best possible service for every single client, your review means the world to us!

via Google
Kim Krueger

I was impressed from the start. After making an appointment to have our carpets cleaned, I received an email confirmation. Then I received a reminder of the appointment the day before. So far, pretty awesome. The day of the appointment I …

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Response from business owner

Thank you so much for your review! We truly appreciate clients like you 🙂 if you need anything please let us know!

via Google
maureen Mcnally

Very professional very punctual and very cool

Response from business owner

Thank you so much for your review!

via Google
Fleur Brown

Today was my second time using UpFront home services. Both times (tile grout cleaning, and today carpet cleaning) I have been very impressed with the thorough job they performed and the great customer service. I will be using again in the …

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Response from business owner

Thank you so very much for your review!! It’s always a pleasure servicing your home 🙂

via Google
Leonardo Mansur

Professionally well done, with the extra mile done by Jonathan at specific care needed in some spots. Yes, I recommend their services.

Response from business owner

Thank you so very much for your review! Jonathan is truly an amazing cleaner, I’m so glad you think so too!

via Google
marlena stephens

Jonathan showed up on time, called before arriving, he was very nice, I have pets so it was extra work, he did and amazing job, so pleased with the service and would like to schedule probably every 6 months with him, thank you!

Response from business owner

Thank you so much for your review!

via Google
Tammi Huffman

Jonathan was amazing ! Thorough, professional and super attention to details ! He’s an amazing people person for the job! Customer service #1!

Spots are gone !!!! Fair pricing too !! Highly recommend!!!!

via Facebook
Cathy Casey

They arrived on time and worked efficiently. Pleased with the results!

Response from business owner

Thank you so much for your review!

via Google
Kimberly Burleson

Great Experience! Very Helpful, timely, and courteous !

Response from business owner

Thank you so very much for your review!

via Google
Brenda Haaland

Awesome job doing my tile and carpets. Philip was very efficient and knowledgeable. I would recommend them to anyone who needs their tile and carpet cleaned!�

via Facebook
Brenda Haaland

This was my first time using Upfront and will not be my last! Phillip did an amazing job!

I will definitely recommend Upfront to my neighbors. Very positive experience all around😁

Response from business owner

Thank you so much for your review of our Carpet Cleaning and Tile and Grout Cleaning Services! It truly means a lot that you chose us to take care of your home 🙂

via Google
Kimberly Burleson

So awesome! They did such a good job and were incredibly kind when they Came. A++

Response from business owner

Thank you so much for your review! Jonathan is an amazing person and a fantastic cleaner.

via Facebook
Isabel Baldazo

Usually when I get my carpets cleaned, I'm pressured to pay more and there are always extra fees. I was very impressed that I was not pressured at all and my carpet looks so clean and smells fresh. I would definitely use your company again.

Response from business owner

Wow! Thank you so much for your review!

via Google
Marc Michalovich

On time and great work.

Response from business owner

Thank you so much for your review!

via Google
Rebecca Oliver

Exceptional company. On time, honest and price is great. Would use again for sure.

Response from business owner

Thank you so much for your review!!

via Google
Tara

Fair price, very friendly, good work.

Response from business owner

Thank you so much for your review!

via Google
Nicole Iglehart

This was my first time using UpFront Home Services. Mr. Malveaux (Philip) was top notch! No surprises and did an excellent job. I knew what to expect and got a good deal. I would definitely recommend and I will be using UpFront again in…

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via Facebook
Michele George

We had an excellent experience with this company! Our carpets look as if they are brand new! The technician was very nice and professional. He worked so hard to get a couple of questionable stains out, and managed to do so!! I highly …

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Response from business owner

Thank you so much for your review! Jonathan is such an amazing person and cleaning technician. We are so happy you are pleased with his work.

via Google
Melissa Mendiola

There were Amazing and very friendly I was very satisfied with there work!!

via Facebook
Andy-Susan Pilkerton

They did a great job. I've used them for carpet cleaning services and they were excellent. This time a pipe froze & burst pouring water into the bedroom and soaking the carpet (& more). UpFront was there the next day to pull up the pad …

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via Facebook
aljeau perdon

Quality work and friendly technicians.

Response from business owner

Thank you so much for your review!

via Google
Meghan Haffey

This company went above and beyond. I had to reschedule my appointment a few times and they were so flexible. The head of the company, Joey, was super nice and respectful in every interaction I had with him. When I asked him if it would be …

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Response from business owner

Thank you so much for your review Meghan! I’m so happy you enjoyed the service. If you need anything at all please let me know 🙂

via Google
Tico Morado

Highly recommend. On time. Professional. Very good job on my carpet. Feels and smells like new.

Response from business owner

Thank you so much for your review!

via Google
Patty Mounce

Philip does a great job – had them clean my carpets at least 3 times . Courteous and professional

Response from business owner

Thank you so much for your review Mrs Mounce! It’s always a pleasure servicing your home!

via Facebook
Chelsea Christine Jefferson

Phillip is my guy!! Awesome job, timely, and professional!!!

Response from business owner

Thank you so much for your review! Phillip is the best! 🙂

via Facebook
Elsa Adriana

Excellent service! Thank you so much for coming out in such a short notice. My carpet looks great! I will definitely call you guys again. Call them you will not regret it!

Response from business owner

Thanks Elsa! It was awesome to meet you today 🙂

via Facebook
Kimberly Wallace

Fast, friendly service! I loved the 1 hour window i was given for service. Both of the employees I met were professional and friendly. I highly recommend them.

Response from business owner

Thank you so much for your review! If you need anything at all we are merely a phone call away 🙂

via Google
Lane Enderby

My experience with UpFront Home Services was great from start to finish. Initial communication with Joseph was rapid and informative and the employee that came on site to do the work was pleasant, respectful, and did a great job.

Response from business owner

Hi Lane! Thank you so much for your review! I try to be as fast as possible with getting back to potential clients. I know what it’s like to wait forever to hear back.. I’m so glad you are pleased with the work 🙂

via Google
Patricia Little

Very nice happy with work

Response from business owner

Thank you so much for your review!

via Google
Ashley

Called and was able to get them out same day. Technician was friendly and very quick. Carpets look and smell amazing.

Response from business owner

I’m so glad to hear that! Thank you so much for your review!

via Google
Erica Payne

Technicians were very friendly and knowledgeable! Great service and will use again

Response from business owner

Wow! Thank you so much for your review!!

via Google
Mason Tomaino

Really cares

I love supporting a local owned company that runs the best equipment

Response from business owner

Thanks Mason!

via Facebook