Reviews

From 253 reviews
Sonya F

Our carpets are beautiful! Excellent service!

Cathy Lawdanski

On time, professional, did a great job. Had strong odor from pet stains that they were able to get out.

via Google
Michelle Yee

Courteous and professional.

Response from business owner

Thank you so much for your review!

via Google
Sandy Z

Upfront Home Service did an excellent job on our tiles and carpet. Both Philip and Sergio were amazing, professional and reliable. I highly recommend Upfront Home Service for anyone looking for excellent service at an affordable price.

Jonalyn Janey

Phillip was courteous and notified me both 30 mins and 5 mins before he arrived. He got out almost all the stains and explained the difference between them. I did use a promotion but would recommend them to anyone!

via Facebook
Yunnué Sanchez-Ugarte

Awesome service! ��� I have one toddler and two dogs so my carpets were really bad!! But now they look amazing. ��

via Facebook
Marc Shmerling

We hired them to clean our carpets. They showed up early, got the job done very quickly, and our carpets smell and look the cleanest they have in over a year. I would highly recommend their services.

Response from business owner

Thank you so much for your review! It's always a pleasure to hear such amazing feedback from our clients.

via Google
Jazzmun Robinson

They've gotten tough stains out that other companies swore they couldn't get removed. Fast service and they always have a day or time available quickly to meet your expectations.

Response from business owner

Thank you so much for your review of Phillip and our Carpet Cleaning service! Our goal is to do our absolute best on every single job and go above and beyond as much as we can to provide the best results possible. I'm so pleased you are happy with our work!

via Google
Jackie W

Technician was on time and did an excellent job!

Arlene C

On time, professional, great job

Sandra Zimmermann

EXCELLENT EXPERIENCE. PROFESSIONALS ALL THE WAY. GREAT JOB! HIGHLY RECOMMEND AND WILL CONTINUE TO USE MYSELF. TOP NOTCH!

Response from business owner

Thank you so very much for your review! I'm so happy to hear you are pleased with the stile and Grout Cleaning and Carpet Repair work!

via Google
Joseph D

Responded right away to my initial contact. Love that.

They were early for the appointment. Our carpets were awful and just wanted to get them cleaned up enough to show we tried before putting house to sale. They let us know before starting that wouldn't be able to get out the major stains. I appreciate the honesty ahead of time. We knew that would be the case anyways. Carpets look refreshed which is what we wanted.

Thank you for your work.

Hilary C

Great service, honest, and prompt. Will definitely use again!

Ken Rust

Very responsive at initial contact. I was able to schedule a carpet cleaning with upholstery cleaning for the date that worked with my schedule all via text. They followed up with email and notified us when they were on the way. Phillip was…

read more
Response from business owner

Thank you so much for your review!

via Google
Deb Kolker Wolt

On time! Professional! Awesome job! I'm ecstatic with the job Rey did! I'll definitely call y'all when it needs done again!

via Facebook
Kelly Cahill Bozeman

Rey did a fantastic job on our carpets! Such a tremendous improvement! Highly recommend this company!

Response from business owner

Wow thank you so much for your review!!

via Facebook
Maria Lechuga

Great service, very professional, and great follow up!

Response from business owner

Thank you so very much for your review of your Carpet Cleaning service with Rey!

via Google
Randi Michelle

Absolutely loved them! Said they would be here between 8-1 and he was here outside at 7:50. Very professional and the work quality was perfect! Will be using again.

via Facebook
Stephanie P

Early to the appointment and extremely professional! This is the only company I trust.

Charelle Johnson

I used this comany and they were AMAZING! The carpet looked great and the customer service was awesome. I would definitely recommend them.

via Facebook
Tez Williams

Philip was a delight to do business with. He was very responsive and worked hard to fit us in on the day we needed service. He was also very neat, clean and professional. Would hire again in a flash.

Response from business owner

Thank you so very much for your review! I am so glad you were pleased with the Carpet Cleaning that Phillip completed for you. We look forward to servicing you again :)!

via Google
Kandy Glover

I've already given them a glowing review on Angie's List. Good price, great service. Kept in touch closely throughout. Philip did an excellent job! Will def use again to clean our large oriental carpet.

Response from business owner

Thank you so much for your reviews and all of your support!

via Google
David Goodwin

Friendly, Professional and did an awesome job on the carpet. I even recommended them to my neighbor who is looking for someone to do his carpet now as well. I showed him what they did with my carpet and he was very impressed.

Response from business owner

Thank you so very much for your review of our Carpet Cleaning service and your technician Rey. We truly appreciate your feedback and your referral!

via Google
Brandy Ramirez

My husband and I flip houses and come across some unbelievably gross finds! UpFront has helped us on a few of these with amazing results! We've used their services at our own home!! *5 stars and thumbs up!

via Facebook
Ryan Hyle

Were friendly and respectful. Showed up right on time. Worked quickly but efficiently! Did a great job!!

Response from business owner

Thank you so much for your review of Sergio and his Carpet Stretching, Repair, and Carpet Cleaning. I truly appreciate your feedback and the opportunity to service your home.

via Google
Mehernoor Watcha

Prompt on time arrival with a phone call informing me of their expected time of arrival. Described what they would do regarding the bathroom tiles. Costs for 3 rooms, stairs and additional work on the bathroom area ere very reasonable. …

read more
Response from business owner

Thank you so much for your review! I am so glad you are pleased with the Carpet Cleaning and Tile and Grout Cleaning that Phillip completed for you. We look forward to servicing your home again!

via Google
Amy Beasley

Polite man, showed up on time, called in advance to let me know when he would arrive, then worked quickly and did an excellent job. They were very responsive when I inquired about their service, and scheduled me immediately.

Response from business owner

Thank you so much for your review! I'm so glad that you are pleased with the Carpet Cleaning service Rey performed!

via Google
Paige A

Excellent service by Phillip. Explained everything very well. Very polite and courteous. We wanted our natural fiber sofa treated and some carpet cleaning. He said the "natural" fibers they don't normally treat and try to avoid. Nonetheless .... he came out and did a spot treatment. I see one ring where the solvent was sprayed , although it's not bad. And then he hand sprayed a fabric protectant that felt a little oily. The next day I could still feel some residue. Seems to make sense... since oil repels water. We will see. And then he cleaned the carpets. Three rooms and only one was bad. The bad room was cleaner,although not rid of some spill line stains. He had told me they might not come out and unfortunately he wasn't able to get them out. I would use them again and did feel that everything was communicated very clearly.

Christy Quinn

Our visit was above and beyond any expectations.. Phillip is so professional, helpful, and knowledgeable .. I will be using these guys from now on.. and they offer so many services.. thank you much!! I'd definitely recommend this company to…

read more
Response from business owner

Thank you so very much for your review of our Carpet Cleaning service! We look forward to seeing you again!

via Google
Brianna Yarborough

He did an amazing job! He was super sweet and communicated very well about what he was doing. My carpet looked awful lol I was not sure if it could be saved lol but it looks amazing now clean and beautiful! Thank you I will for sure be …

read more
via Facebook
Julie M

Philip did an amazing job!!! We hired a carpet cleaning from a reputable company and paid 3 x the money and their where stains still and almost all of them showed after months....Philip started with a pretreatment that made the house and carpet smell so good!!! Then he steam cleaned each room and worked on each stain until it came out....not one stain after he was done, im amazed this carpet could look brand new after all the stains it had from the dogs...he was very kind and knowledgeable....you can't beat the prices for the work they do...will definitely recommend and use in the future again!!

David N

Sergio did a great job! He was punctual, very courteous and professional.

Christin OG

They came on time and explained everything to my husband and I. They were unable to get the stain all the way up but it still looked nice and smelled good.

Response from business owner

Thank you so much for your review! I apologize we couldn't get the stain you had an issue with 100% up. I'm so glad you are pleased with the work. If you have any questions please let me know.

via Google
Kaylyn M

Service was friendly and professional. I will definitely call on them again.

Nancy Dillow

UpFront Home Services cleaned my microfiber 3-seater couch and ottoman. I think they did a great job. They have both kept their just cleaned look.

Response from business owner

Thank you so much for your review! I'm so glad to hear your sofa has stayed in such great shape even 2 years later!

via Google
David Nguyen

Sergio did a great job and was very friendly and professional

Response from business owner

Thank you so much for your review on our Carpet Cleaning Service! I am so pleased that you enjoyed Sergio's work.

via Google
Brenda W

Did excellent job! Carpet looks like new. Great service! Good people!

Adriana Lomeli

Great service, punctuality and price

Response from business owner

Thank you so much for your review on our Carpet Cleaning Service!

via Google
Arielle Sprott

Very professional and timely. Extremely friendly staff. It is a two day process for the shower sealant. First day takes about an hour in and out and the second day they come back for 30 min to seal. Must wait 72 hours for sealant to cure.

Response from business owner

Thank you so very much for your review! Our shower tile and grout cleaning and caulking service is probably the most difficult service to provide that we offer. It requires a lot of scraping and elbow grease but we truly enjoy the end results.

via Google
Diane T

Nice job, very knowledgeable technician. Will use them again.

Claudia Martinez

Really good carpet cleaners. This is the second time we use them and will continue to do so. They have great customer service.

Response from business owner

Thank you so much for your review! We strive to provide the best carpet cleaning we possibly can. Than you for being our customer!

via Google
Kevin Preston

Outstanding experience!! Upfront Home Services did a Fantastic job on my floors and air ducts! I will be you them from now on!

Response from business owner

Thank you so much for your review Kevin! I'm so glad you were pleased with Sergio and his work!

via Google
Toby Altman

Another satisfied customer. Phillip showed up and did a great job on our carpet. He was extremely professional and courteous. We will definitely be hiring Upfront the next time we need carpet cleaning.

Response from business owner

Thank you so very much for the review!!

via Facebook
Ed & Phyllis Price

Excellent Service, this is the second time we have used UpFront Home Services for our carpet cleaning. They are on time, take special care of your furniture and nick nacks, and when they get through, the carpet is really clean. We will …

read more
Response from business owner

Thank you so much for your review! It's always a pleasure providing you carpet cleaning and tile and grout cleaning service! Customers like you are why we love this business.

via Google
Bridgette Amonsen

Phillip showed up on time. Very pleasant, nice man. He explained what he would be doing and answered any and all questions I had. My granite counters look great! I would use them again.

Response from business owner

Thank you so much for your review! I'm so glad you are pleased with the Granite Countertop Polishing and Sealing service.

via Google
Kristi L

I had a great experience with Philip! He did a great job! Very professional, courteous and respectful. I would recommend!!!

Jude McNamara

Responsive, professional, knows their business. And is focused on doing the right thing. And exceeding expectations.

Response from business owner

Thank you so much for your review Jude! We work so hard to do our very best on every job. I truly appreciate the positive feedback on our Tile and Grout Cleaning, Granite Countertop Polishing, and Carpet Cleaning. Reviews like yours are why we are in business!

via Google
Shaunte' Moss

I've been using their quarterly carpet cleaning service for a year now and I thoroughly enjoy it. My home is 3500 sq ft, and most of the carpeted areas get cleaned each appointment.

Phillip does an amazing job on my carpet each quarter, and…

read more
Response from business owner

Thank you so much for your review! We truly enjoy servicing your home through our Stay Beautiful Program.

via Google
Kiersten O

Sergio was on time, very professional and took care of the carpet in two rooms with good results. I also hired them to clean four rugs after getting info from him. We were happy with those results also

Becky D

I have used UpFront in the past and will use them again in the future. They are always on time and go above and beyond to see that you are satisfied with the work. Good Job !

Shirley B

Timely, Cost effective and quality work

Lisa A

Have used UpFront many times and love the service and reasonable charges.

Austin Pham

best cleaning service for my natural porous travatine floors. it looks like a put new stone tiles in!

Response from business owner

Thank you so very much for your review!! We love cleaning and sealing Travertine Tile! Thank you so much for allowing us in your home.

via Google
Sylvia Mayorga

We had a great experience with their service last summer. Looking forward to their service again soon!

via Facebook
Rdbarbara Miles

Great service and communication! Fantastic prices! Did an excellent job and very nice gentleman serviced our home – all stains and let smells are gone!! Thank you! Highly recommend!

Response from business owner

Thank you so much for your review!

via Google
Claudia Harris

Great company! They let me know when they were on their way. Showed up on time and were very friendly. They cleaned my carpet including stairs. They were really dirty and came out looking good although I wish they would've went over it one …

read more
Response from business owner

Hi Claudia! Thank you so much for your review! When carpets are exceptionally soiled they may require Power Scrubbing / Restoration Cleaning to help relinquish more soiling than what our Standard Cleaning removes. More cleaning passes doesn't always mean more clean. In fact most times to many cleaning passes can result in a extremely long dry time.

Another thing to consider is the wear in the traffic lanes may have set in. Unfortunately while we can remove soiling from the carpet, we can't remove wear. Wear is caused when the carpet isn't vacuumed often and isn't steam cleaned often. It's important to clean your carpet before it looks dirty. Once a carpet starts to look dirty that's when irreversible damage has usually set in.

If you'd like to have us come back out and Re-Clean the traffic lanes, please let me know! We want to make sure you are 100% Happy with the job we did!

via Google
Tommie B

So glad to have such a kind and professional service clean our rugs. They came the same day i called. I will certainly use UpFront ftom now on.

Winston Heath

Philip did an amazing job on our carpets! He was knowledgeable, curtious and punctual. The carpet looked revitalized and the house smelt great after he was finished. It was our first time using Upfront Home Services and it will definitely …

read more
Response from business owner

Thank you so much for your review! I'm so glad you were thrilled with our service!

via Google
Kristen G

Very professional

On time

Carpet looks great

cynthia zabala

Prompt and great service! Appreciate the friendliness and professionalism. My carpet looks terrific!

Response from business owner

Thank you so much for your review!

via Google
Diana M

Excellent service.

On time.

Efficient and professional technician and very polite.

Competitive price.

Did not try to sell me any extras. 😊

Would definitely recommend!

Amanda Kassick

Great service! On time, cordial, easy to process payment, fast... Would easily recommend

Response from business owner

Thank you so much for your kind review!

via Google
Tommie Booker

Such a professional young man with kind manners. He did his job quickly and effectively. I will discontinue any other service and use UpFront every 6 months.

Response from business owner

Thank you so very much for your review! We look forward to servicing your home in the future!

via Google
Shanna Crabb

The Company came out and cleaned the carpets. They also gave me quotes for other services that I was interested in. I am not handy and I really appreciated the information that they were able to provide. I checked out pricing from other …

read more
Response from business owner

Thank you so very much for your review!

via Google
Aban Rustomji

Sergio of Upfront was prompt and professional and did a very good job.

Response from business owner

Thank you so much for your review!

via Google
Joan M

Great service and service tech, Ray,

Adrianna Poteste

This company came to my rescue. I had some mold and mildew in my system. They were able to work with me and my crazy schedule. They were professional and thorough. They exceeded my expectations. I will be using them for my carpets next.

Response from business owner

Thank you so very much for your review! Clients like you make doing our job so much easier!

via Google
Adrianna Poteste

This is an amazing company. I had them come out to clean my vents. They worked with my crazy schedule. They were very meticulous and made sure everything was super clean. I highly recommend them.

via Facebook
James Magee

We had our shower cleaned by Ray, who is very nice and friendly. We had some things done that we hadn't planned on, and so far everything seems to be fine. We would use UpFront again.

Response from business owner

Thank you so much for your review!

via Google
Jennifer Girven

They were on time, knowledgeable technician, time efficient and my carpets look great!!

Response from business owner

Thank you so much for your kind review!

via Google
Crystal Coffman

Joey and Phillip are awesome. They are on time, professional, and they take pride in their work. I've used them several times for carpet, tile, upholstery, granite and rug cleaning.

Response from business owner

Thank you so much for your review! It's always a pleasure servicing your home!

via Google
Robert Clark

I have engaged these folks at least four times to date and will use them again. Showed up on time and did a great job with cleaning and color sealing the grout.

Response from business owner

Thank you so much for your review!

via Google
Lyn Gilmore

Great service and highly recommended.

Response from business owner

Thank you so much for your review!

via Google
Robyn Borill

Fantastic customer service, fast and efficient service. Will definitely use again.

Response from business owner

Thank you so much for your review! We look forward to servicing you again.

via Google
DOROTHY G

Great work. No complaints. Would use them again.

Alicia Music

Our service provider called 30 minutes before he arrived. He was very professional and looked like he loved his job! Our carpets were very stained. He was able to clean the carpets beautifully. I love that there were no hidden fees. I knew …

read more
Response from business owner

Thank you so much for your review!! I'm so glad you had a positive experience with us!

via Google
Cristina D

Very professional! Would definitely keep them in mind next time I'm in need of their services again!

Robyn Borill

We had our carpets done today by Ray. He did a fantastic job. Some of the best customer service we have ever had. Supper friendly and an amazing job. Oir carpets are like new. Better than when we moved in. I would definitely recommend and …

read more
Response from business owner

Thank you so much for your review!! Reviews truly help grow our business and we really appreciate your help 🙂

via Facebook
Barbie Perry

It was a pleasure to schedule the job and have the carpets cleaned. They were very professional and my carpet looks great!

Response from business owner

Thank you so much for your review!

via Google
Sindhura B

Sergio is the technician who serviced my house air duct cleaning. He is very professional and patient to explain me the process. He did a thorough job for my house. He showed me the cleaning process and explained my questions in detail. I would definitely recommend them for air duct cleaning services.

Kimberly Lewis

Outstanding service! Fast and friendly! I will definitely use Upfront again.

Response from business owner

Thank you so very much for your review!

via Google
Jorinda S

They did an awesome job. Phillip the technician was so helpful and honest. Will definitely use again.

jorinda mcnew

Philip my technician was awesome. He explained everything. Was very honest. Did a great job. Will definitely use again

Response from business owner

Thank you so much for your awesome review!

via Google
Susan Sparkman

The tile and grout cleaning of the den and bathroom was very good. They were punctual, and cleaned up after themselves. I could highly recommend the company.

Response from business owner

Thank you so much for your review!

via Google
Crystal Lozano Fulton

My carpet was literally horrendous. Several pets and countless guests and kids...let me just say my carpet was black in some spots and original color is white. They got almost all stains out. I'm definitely happy with the results. The only …

read more
Response from business owner

I'm so happy you are pleased with the cleaning! So sorry we ran a little later today. We hit some traffic coming back down 45. Typically that's no issue but we are down 2 vans and Rey had to cover a separate side of town and his own.

via Facebook
Martha Gardner

Professional, courteous, reasonably priced, and outstanding service. Cleaned white tiled kitchen and bath floors and it looked like different rooms when Phillip was finished. He also cleaned several rooms of carpet and they look like new. …

read more
Response from business owner

Thank you so much for your review! I'm so glad that you enjoyed Phillips service. He truly is amazing!

via Google
Rafael S

A Job Well done...... Timely, professional service !!

Pamela R

My carpet looks spectacular! Phillip did an excellent job! My grout also looks fantastic. Would definitely highly recommend.

Kaila Boggs

Rey was wonderful! Got here right at the beginning of an ETA 3 hour time span (which NEVER happens with any company) and was so friendly and personable. He was in and out in less than 30 minutes. Carpets look way better and smell extremely …

read more
via Facebook
Alisha M

Phillip was great! My tile looks new thanks to clean grout!!! Very affordable as well!

Amanda Sanchez

Ray was very friendly and provided outstanding customer service. Had four rooms cleaned in no time. Will definitely be a returning customer and will recommend Upfront Home Services.

via Facebook
Auri Wiseman

He was on time and he was fast! Very friendly did a good job!!!

Response from business owner

Thank you so much for leaving us a review! I'm so happy everything went great with your cleaning. We hope to see you again soon.

via Google
Kimberly Riggs

My carpets have never been cleaner!! We will definitely use UpFront Home Services in the future!

Response from business owner

Thank you so much for your review!

via Facebook
Alisha McCoy

Phillip did a great job cleaning my grout! Very reasonably priced as well! He has also cleaned my carpet in the past and did a wonderful job!

Response from business owner

I'm so pleased you were happy with Phillips work! Thank you so much for your review!

via Google
Dez Rodriguez

Great service, called in for the Special on Monday, and it was booked ASAP. The day of the cleaning (yesterday), they arrived early, explained everything, and were done quick. My home looks new again! My neighbor came to see and also booked…

read more
Response from business owner

Thank you so much for your review!

via Facebook
Desiree Rodriguez

Great! They were quick, very clear and the outcome was good! If you are in need of professional and quick service. Do not hesitate to call Upfront!

Response from business owner

Thank you so much for your review! Each review matters so much to our success, I'm so glad you could be part of it.

via Google
Candace Gray

I took advantage of the $60 special this company was running just to see how good they did. We had previously rented a rug doctor with no success! The guy showed up right on time and was very friendly and professional. My carpet looks so …

read more
Response from business owner

Thank you so much for your review! I'm so glad you were happy with the cleaning. Your review helps our business grow!

via Google
Pamela Ferry

Great job – prompt, fast, and thorough!

Response from business owner

Thank you so much for your review! We truly appreciate it 🙂

via Google
Candice Limas

We've used UpFront Home Services on several different occasions at different houses. Every job they do is exceptional. I would highly recommend them for your carpet cleaning needs! Professional, arrive on time, booking is easy, and work is …

read more
Response from business owner

Thank you so much for your kind review Candice! It's always a pleasure servicing repeat customers. These reviews truly matter for us as they will help us grow and reach another level of service for our customers!

via Google
Brittany Hingle

Rey was very professional, and quick! he arrived quickly. my floors look so much better... will be a forever customer. thanks yall!

Response from business owner

Thank you so much for your review! As we continue to grow our business reviews like these are so very important to our success!

via Google