Reviews

From 420 reviews
John W

Phillip came to my resident on time and discussed the carpet cleaning job in detail and start the job with his assistant Omar. Phillip was very professional and polite and had great expertise in his profession. He and Omar done a tremendous…

read more
Response from business owner

Thank you so much for your review!

via Google
Lissbet P

They were a very prompt, professional and courteous company.

Jonathan perform great work and exceeded my expectations, after the cleaning the carpets looked like new again.

Thanks for the great job!!!

Response from business owner

Thank you so much for your review!

via Google
Marissa Barrera

I love this company! We’ve used them for a few years and they’ve always done an impeccable job. From the original estimate process (which was fast) to the timely manner in which they completed the job. I also love how everything is done …

read more
via Facebook
Girish K

The technician, Jonathan Aguillar was very nice and did a very good job.

Response from business owner

Thank you so very much for your review!

via Google
Nancy Hoffner

Had our kitchen floors cleaned this morning by Phillip and Omar. Great customer service , the showed up as scheduled and were very friendly. My kitchen floors look fabulous and I highly recommend them.

via Facebook
Michelle Nelson

Extremely professional, VERY knowledgeable and did an incredible job sealing our tile/grout! I highly recommend UpFront Home Services.

Response from business owner

Thank you so much for your review!

via Google
Tatah H

Had a great experience. They were timely with their service. Love how great my carpet looks and smells! Thanks!

Response from business owner

Thank you so much for your review!

via Google
Trisha R

Great job! Very professional!

via Facebook
Abran T

Excellent job . The team showed up in the time frame given and did their job quickly and efficiently. They even took the time to move some stuff for me which I did not ask for nor expect . They just did it because they wanted a job well …

read more
Response from business owner

Thank you so very much for your review!

via Google
john aboud

Have used this service to clean our carpets for years. Afterwards, our carpets look like new. The techs are always polite, conscientious and thorough.

Response from business owner

Thank you so much for your review!

via Google
Chris Liston

STOP reading reviews and just call these guys! I can’t say enough about this stand up company! Customer service and satisfaction is the ONLY thing that they care about! I will NEVER go anywhere else. Thank you for coming out.

Response from business owner

Thank you so very much for your review! We work really hard to provide the best experience and customer service available. I truly appreciate that you recognize that 🙂

via Google
Wade K

He came early, called first. He was very polite and professional and did the work for $100 less than my other quote from a different carpet place. I highly recommend this company.

Response from business owner

Hi Wade! Thank you so much for your review! We try very hard to provide the best value for your dollar and appreciate you feeling that way about our service.

via Google
Jorinda Simpson

Great job again. Thanks for setting my appt so quickly and coming out. Super pleased!

via Facebook
Carol Whitley

First time I’ve used UpFront and am very pleased with their carpet cleaning services! The carpet looks great...will definitely use them in the future!

Response from business owner

Thank you so much for your review! We look forward to servicing you in the future 🙂

via Google
Felicia Smith

Jonathan was very helpful and had a positive attitude. My experience with this company from start to finish was the best. My carpet fell so soft and look so clean. I’m such a happy😁customer and would recommend this company to everyone. …

read more
Response from business owner

Thank you so very much for your review!

via Google
John Robson

They did a great job and it was very fast they didn’t fool around

via Facebook
Amie Wright

Johnathan did an amazing job today! I had my whole house done. He worked really hard to get all my grout cleaned up and my carpets look brand new! On top of that, he had an awesome attitude! I definitely recommend using this company if you …

read more
Response from business owner

Thank you so very much for your review! I’m so happy you are pleased with Jonathon and his work!

via Google
K Siemens

Great service. Scheduling was easy AND they showed up when they said they would. True professionals that are courteous, knowledgeable and who still take pride in their work and reputation. They walked me through the process, the cost and …

read more
Response from business owner

Thank you so much for your review! We work very hard to provide the absolute best level of service possible. I am so pleased you are happy with the work completed in your home 🙂

via Google
Drew Henderson

Philip and his team were great to work with. They did a fantastic job on our floors. Thank you!

via Facebook
Ellie Castillo

They did an amazing job on my carpet. Not only were they professional, and friendly, but they were also fast. I will definitely call them again next year.

via Facebook
Ali Ervasti

Just amazing quality of work for an even more amazing price. The ease of scheduling was all online and even gave me a price quote online. Just a really great company!!!

Response from business owner

Thank you so very much for your review! I’m glad our online system was helpful for you 🙂

via Google
Pat Kapcia

Did an excellent job. Have recommended them to a friend. Would use them again.

Response from business owner

Thank you for your review on our Tile and Grout Cleaning and Shower Caulking Service! We look forward to servicing your home in the future.

via Google
Kristen Brown

Quick, efficient and friendly service!!!!!! Will be recommending to all family and friends!!!

Response from business owner

Thank you so much for your review!

via Google
Andy Batten

Great job. Will keep the number and call for any projects that you guys handle. Thanks

Response from business owner

Thank you so much for your review!

via Google
Martin Atwood

Great price. Got me an urgent appointment by late entry into their schedule. Technician fast and thorough. Carpet looked great. Really good all around. Will use every time from now on. There is no comparison.

Response from business owner

Thank you so very much for your review!! I’m glad we could get you taken care of 🙂

via Google
Alaysha Durall

Great Job at a Great Price! I’m very opinionated and 5 stars is a big deal coming from me!!!

Response from business owner

Thank you so much for your review!!

via Google
Gil Lopez

They showed up on time and did a great job! After they finished, I asked them to retreat a previously stained area, eventhough there was no apparent stain still there. They pulled there equipment out, with no questions asked, and cleaned …

read more
Response from business owner

Thank you so much for your review! We always try to go the extra mile. I’m so happy this was reflected in your experience with us 🙂

via Google
Lynn Tadeo Van Hoy

Jonathan and team did a great job. Went a around my furniture and also treated n cleaned our area rugs � look forward to using their services again in future

via Facebook
ocayd1

The 2-man team called to say they could be here earlier, which was great. They came in, got set up and did a thorough job on my rooms and 2 sets of stairs. They were quick, polite, knowledgable and proud of their work. Joseph, the owner, …

read more
Response from business owner

Thank you so very much for your review of our Carpet Cleaning Service! We work very hard to provide the best possible service for every single client, your review means the world to us!

via Google
Kim Krueger

I was impressed from the start. After making an appointment to have our carpets cleaned, I received an email confirmation. Then I received a reminder of the appointment the day before. So far, pretty awesome. The day of the appointment I …

read more
Response from business owner

Thank you so much for your review! We truly appreciate clients like you 🙂 if you need anything please let us know!

via Google
maureen Mcnally

Very professional very punctual and very cool

Response from business owner

Thank you so much for your review!

via Google
Fleur Brown

Today was my second time using UpFront home services. Both times (tile grout cleaning, and today carpet cleaning) I have been very impressed with the thorough job they performed and the great customer service. I will be using again in the …

read more
Response from business owner

Thank you so very much for your review!! It’s always a pleasure servicing your home 🙂

via Google
Leonardo Mansur

Professionally well done, with the extra mile done by Jonathan at specific care needed in some spots. Yes, I recommend their services.

Response from business owner

Thank you so very much for your review! Jonathan is truly an amazing cleaner, I’m so glad you think so too!

via Google
marlena stephens

Jonathan showed up on time, called before arriving, he was very nice, I have pets so it was extra work, he did and amazing job, so pleased with the service and would like to schedule probably every 6 months with him, thank you!

Response from business owner

Thank you so much for your review!

via Google
Tammi Huffman

Jonathan was amazing ! Thorough, professional and super attention to details ! He’s an amazing people person for the job! Customer service #1!

Spots are gone !!!! Fair pricing too !! Highly recommend!!!!

via Facebook
Cathy Casey

They arrived on time and worked efficiently. Pleased with the results!

Response from business owner

Thank you so much for your review!

via Google
Kimberly Burleson

Great Experience! Very Helpful, timely, and courteous !

Response from business owner

Thank you so very much for your review!

via Google
Brenda Haaland

Awesome job doing my tile and carpets. Philip was very efficient and knowledgeable. I would recommend them to anyone who needs their tile and carpet cleaned!�

via Facebook
Brenda Haaland

This was my first time using Upfront and will not be my last! Phillip did an amazing job!

I will definitely recommend Upfront to my neighbors. Very positive experience all around😁

Response from business owner

Thank you so much for your review of our Carpet Cleaning and Tile and Grout Cleaning Services! It truly means a lot that you chose us to take care of your home 🙂

via Google
Kimberly Burleson

So awesome! They did such a good job and were incredibly kind when they Came. A++

via Facebook
Isabel Baldazo

Usually when I get my carpets cleaned, I'm pressured to pay more and there are always extra fees. I was very impressed that I was not pressured at all and my carpet looks so clean and smells fresh. I would definitely use your company again.

Response from business owner

Wow! Thank you so much for your review!

via Google
Marc Michalovich

On time and great work.

Response from business owner

Thank you so much for your review!

via Google
Rebecca Oliver

Exceptional company. On time, honest and price is great. Would use again for sure.

Response from business owner

Thank you so much for your review!!

via Google
Tara

Fair price, very friendly, good work.

Response from business owner

Thank you so much for your review!

via Google
Nicole Iglehart

This was my first time using UpFront Home Services. Mr. Malveaux (Philip) was top notch! No surprises and did an excellent job. I knew what to expect and got a good deal. I would definitely recommend and I will be using UpFront again in…

read more
via Facebook
Michele George

We had an excellent experience with this company! Our carpets look as if they are brand new! The technician was very nice and professional. He worked so hard to get a couple of questionable stains out, and managed to do so!! I highly …

read more
Response from business owner

Thank you so much for your review! Jonathan is such an amazing person and cleaning technician. We are so happy you are pleased with his work.

via Google
Melissa Mendiola

There were Amazing and very friendly I was very satisfied with there work!!

via Facebook
Andy-Susan Pilkerton

They did a great job. I've used them for carpet cleaning services and they were excellent. This time a pipe froze & burst pouring water into the bedroom and soaking the carpet (& more). UpFront was there the next day to pull up the pad …

read more
via Facebook
aljeau perdon

Quality work and friendly technicians.

Response from business owner

Thank you so much for your review!

via Google
Meghan Haffey

This company went above and beyond. I had to reschedule my appointment a few times and they were so flexible. The head of the company, Joey, was super nice and respectful in every interaction I had with him. When I asked him if it would be …

read more
Response from business owner

Thank you so much for your review Meghan! I’m so happy you enjoyed the service. If you need anything at all please let me know 🙂

via Google
Tico Morado

Highly recommend. On time. Professional. Very good job on my carpet. Feels and smells like new.

Response from business owner

Thank you so much for your review!

via Google
Patty Mounce

Philip does a great job – had them clean my carpets at least 3 times . Courteous and professional

via Facebook
Chelsea Christine Jefferson

Phillip is my guy!! Awesome job, timely, and professional!!!

via Facebook
Elsa Adriana Garza

Excellent service! Thank you so much for coming out in such a short notice. My carpet looks great! I will definitely call you guys again. Call them you will not regret it!

via Facebook
Kimberly Wallace

Fast, friendly service! I loved the 1 hour window i was given for service. Both of the employees I met were professional and friendly. I highly recommend them.

Response from business owner

Thank you so much for your review! If you need anything at all we are merely a phone call away 🙂

via Google
Lane Enderby

My experience with UpFront Home Services was great from start to finish. Initial communication with Joseph was rapid and informative and the employee that came on site to do the work was pleasant, respectful, and did a great job.

Response from business owner

Hi Lane! Thank you so much for your review! I try to be as fast as possible with getting back to potential clients. I know what it’s like to wait forever to hear back.. I’m so glad you are pleased with the work 🙂

via Google
Patricia Little

Very nice happy with work

Response from business owner

Thank you so much for your review!

via Google
Ashley

Called and was able to get them out same day. Technician was friendly and very quick. Carpets look and smell amazing.

Response from business owner

I’m so glad to hear that! Thank you so much for your review!

via Google
Erica Payne

Technicians were very friendly and knowledgeable! Great service and will use again

Response from business owner

Wow! Thank you so much for your review!!

via Google
Mason Tomaino

Really cares

I love supporting a local owned company that runs the best equipment

via Facebook
Charlie Gonzalez

Great service and professional staff. Highly recommended!

Response from business owner

Thank you so very much for your review!

via Google
Angela Lau

Decided to use them because of good reviews. Got my tile floor cleaned and grout stained. Both bathtubs and master shower re caulked. Ray did a excellent job.

Very professional and gave good advice for cleaning tile floor. Found master …

read more
via Facebook
Karen Potts Wanjura

After having a kitchen remodeled, we had to replace a few tiles. The new grout color didn't match the existing grout. We had Upfront come and clean the tile and they were able to stain the grout. It looks great now. Would use them again in…

read more
via Facebook
Nelda Bass

Excellent work, outstanding price & amazing customer service!

Response from business owner

Thank you so much for your review!

via Google
Kanisha Williams-Inman

Very professional and fast! I would seriously recommend!!!!

via Facebook
Cassundra Goodall Williams

These Guys are AWESOME!!! They where in and out in no time..and a WONDERFUL job!!

via Facebook
Yvonne Sparks Turner

I had my carpeted stairway cleaned today. The technician was very professional and knowledgeable. He educated me about my stains and the cleaning process. He was on time and took the necessary time to clean my stairs beautifully!!! Thank…

read more
via Facebook
Michele Davis Sheppard

Fabulous company to work with!! My carpets have not looked this good since we moved in. Ray came early and was finished in no time. Thank you so much and I will definitely use you all again.

via Facebook
jose moreno

Philip was outstanding. paid attention to the smallest details. very professional and courteous. I will definitely use them again. The price was reasonable and the work was done above my expectations.

Response from business owner

Wow! Thank you so much Jose!

via Google
jim b

On time, great service, Phillip was the best!!!

Response from business owner

Thank you so much for your review of our Carpet Cleaning service with your technician Philip! We think he’s the best too!

via Google
Nona Ford-Watson

Arrived promptly, very professional and did good job cleaning carpet.

Response from business owner

Thank you so much for your review! It was a pleasure servicing your home.

via Google
Monique Ward

I wish I could give them 10 stars! I sent a message through FB and immediately received a return phone call. I called late in the afternoon for same day service, since my new grad daughter came unexpectedly, I wanted to have the house …

read more
via Facebook
Cynthia Wiley

Amazing work. Very fast and thorough. Got all out tough stains out, our carpet looks amazing!

Response from business owner

Thank you so much for your review of Phillip! I’m glad you think he’s amazing too 🙂

via Google
jean amedeo

My floor looks really clean, the man (I cant remember his name) that cleaned the floor was extremely nice and gave me lots of tips to keep the floor clean. I will definitely recommend!

Response from business owner

Thank you so much for your review of our Tile Cleaning service that you had completed with Phillip! We look forward to seeing you again!

via Google
Candace Dawson

They showed up on time, did a great job, were very careful and polite as well as informative. Will use again.

Response from business owner

I’m so happy you enjoyed having Sergio in your home! We think he’s awesome too 🙂

via Google
Lynda Irvine

Sergio arrived promptly for his appointment, reviewed the job before starting, advised me of what I could expect and listened carefully to my issues and concerns. He did a great job and I am very happy with the way the carpet looks.

Response from business owner

Thank you so very much for your review!

via Google
Maverick Realtor

Would highly recommend them. They were on time, professional and like their name says upfront about the costs associated no surprises.

Response from business owner

Thank you Irfan for your review! We work hard to provide the most honest and genuine experience possible. I’m so glad we were able to achieve that in your home!

via Google
JA Hamilton

Quality and professional service. Philip is a true craftsman. He really knows flooring and was so helpful. Great service, great person...I highly recommend UpFront Home Services.

Response from business owner

Thank you so much for your review! We think Phillip is phenomenal and are so pleased that you agree. I’m glad you enjoyed your Tile and Grout Cleaning and Carpet Cleaning experience.

via Google
T O.O

Carpets look brand new after cleaning. Customer service was very pleasant. I definitely recommend Upfront. They did a great job.

Response from business owner

Thank you so much for your review! Phillip is a phenomenal cleaner and I’m so glad that you think so too!

via Google
Gary Christman

The team was efficient and communicated all the potential options available to use to fix the problem.

Response from business owner

Thank you for your review Gary!

via Google
Marilyn Archer

Phillip was careful and thorough. He did and excellent job of cleaning my linen upholstery. I would definitely recommend Up Front and use them again.

Response from business owner

Thank you so much for your review! Phillip is a Fine Fabric and Natural Stone Expert. I’m so glad you were pleased with his work.

via Google
Vee Winston

The service was great from beginning to end. Philip M. Was our technician. Very friendly and informative. I had my tile and grout cleaned and sealed in 3 areas. My floors look like we just moved in! I will definitely be a repeat customer.

via Facebook
Kyla Page

A great experience!!!

On time & did a terrific job👍

Response from business owner

Thank you so much for your review! 🙂

via Google
Ryan Van Winkle

Fast, easy to work with, and excellent communication!

via Facebook
Ryan Van Winkle

The guys were excellent to deal with, prompt with their arrival, great with communications, and did an superb job.

Response from business owner

Thank you so much for your review!

via Google
Jenee Lindsey

Punctual, courteous, fast, reasonably priced, and did a great job! Highly recommend!

Response from business owner

Thank you so bee much for your review!

via Google
Krissy Thomas-Adams

I texted from this site on fb, and got instant reply. I was given the number yo text and they allowed me to send pictures to give me there honest opinion of my carpet. Well, needless to say, the service was nice, friendly, fast, and clean. …

read more
via Facebook
Yvonne Torres Alderson

We were very happy with their service. If you have dirty carpet/strong pet odor, they sure did do a great job to get rid of it! I will continue to use their carpet cleaning service.

via Facebook
Chrystal McFarlen

Fast & affordable!

Response from business owner

Thank you so much for your review!

via Google
Danielle Malinowski

Right after hurricane Harvey hit, every other company we called was impossible to get through to. Even though they were slammed, they worked late and fit us in.

via Facebook
Susan Cherian

Ray Jr was great at explaining things and educating us on future floor care. Will definitely recommend you guys in the future!

Response from business owner

Thank you so much for your review Susan!

via Google
Kelli Carter Murphy

Great customer service very happy with this company!

via Facebook
Yanira Ruiz

I have used UpFront Home Services a few times. Always professional, quick and they do a really great job. I am now thinking of having this company clean my grout in the rooms where there is tile, which I am confident, they will also do a …

read more
Response from business owner

Wow thank you so much for your review!

via Google
Kelly Bozeman

Great service from this company! They took care of our flooded house the same day we called. We highly recommend them because they do quality work and give very personalized service. We will be using them again in the future for additional …

read more
Response from business owner

Hi Kelly! Wow! Thank you so much for your review! It was an absolute please taking care of you. If you guys need anything at all please don't hesitate to ask.

via Google
Chrissy Marie Martinez

I had service a few weeks back. Overall I was happy with service. I was a little disappointed because my carpet wasn't as bad as the pictures so I was thinking they would not have any stains after the cleaning. As soon as the tech arrived …

read more
Response from business owner

Hi Chrissy! I wish we could get every stain out but sadly it's just not possible. The pictures of our work involves lots of spots and grease which is very cleanable. We do the very best we can to duplicate those results on every job but unfortunately every home is different. I'm so pleased you were happy with end result. If you need anything at all please let me know! Thank you for being our customer!

via Facebook
Patrycia Metzler

These guys are Amazing!!!! Highly recommend for large house with a lot carpet. These guys cleaned up absolutely amazing...

Response from business owner

Thank you so much for your review!! 🙂

via Facebook
Sarah Barnes

Loved the service! They worked with my rescheduling and were prompt and efficient. Great job!

via Facebook
Ray Ebbighausen

Excellent Service and Communication!

Response from business owner

Thank you so much for your review!!

via Google
Nicole Harbour

This was the second time I had used UpFront for my carpet cleaning. Both times they were fast, professional, and very friendly. Called to let me know what time to expect them and were done within the 3 hour scheduling window. I highly …

read more
via Facebook
Sandra Gray

Great, courteous service.

Response from business owner

Thank you for your review!

via Google